Opting for the information profile:

• You have unlimited access to bank accounts, wherever you are
• You can view your account balance in real time and download your transaction history / details for free and whenever you need
• You can search for the operations performed, according to the available search criteria
• See updated exchange rates per minute
• View information about bank cards and transactions
• See information on existing loans
• Communicate with the bank by secure messaging or Chat
• You can call the support service, anytime and in any circumstance
• Quickly find the nearest Branch or ATM, using the map
• Benefit from increased security in authentication by using biometrics (Face ID/Touch ID)

If you choose the transactional profile, you can also add:

• To make free transfers, in MDL or foreign currency, between personal accounts opened at the bank
• To make transfers to national beneficiaries, who have accounts opened with Mobiasbanca - OTP Group or any other bank in the country, by simply entering the name of the Beneficiary to whom you have made transactions and at much lower costs compared to P2P services (from card to card)
• To make international transfers in foreign currency, by simply entering the name of the Beneficiary to whom you have made transactions
• To open online current accounts, savings or deposit accounts
• To pay bills for utilities and telecommunications services in one click and set scheduled (automated) payments for service providers and other payments, and thus get rid of the worry of manual payments
• To set scheduled payments to fund your savings accounts or credit cards issued by the Bank
• To make cash payments quickly and easily
• To create and manage payment and / or transfer templates / patterns as you wish
• To make currency exchanges even moving, in just a few seconds
• Benefit from increased security in authentication and authorization of transactions, using biometrics (Face ID/Touch ID)

The app is available for free on Google Play or the AppStore.

Activate the OTP Internet and Mobias Token application

For this you will need:

- 13-digit personal identification number (from the identity card)
- Your Mobiasbanca card - OTP Group (active card)
- Access to the email address you provided to the bank

What should you do?

Step 1: Activate the Mobias Token application
- Access www.otpinternetbanking.md (desktop version of the site)
- Select the "First login" option
- Select the user type "With card"
- Enter the personal identification number, the last 4 digits of the bank card and the unique identification code received by email.
- Finally, set the user ID and static access password that you will use for subsequent authentications.

The password must contain at least 8 characters (letters and numbers). The characters entered must not be consecutive or repeated.

Step 2: Access the mobile application
- Download the OTP Mobile Banking app, available for free on Google Play and the Apple Store for devices with Adroid 5.1 operating systems (and later) or iOS 11.0. (and later).
- Log in using the user ID, static access password, set at the step above.

Aren't you our customer yet?

Stop thinking! Discover the advantages of a #banking on uprade and many other benefits offered by Mobiasbanca - OTP Group, part of a renowned European group. Come to any of the bank's branches, and our advisors will give you all the information you need.

The app is available for free on Google Play or the AppStore.

OTP Mobile Banking is only offered bundled with the OTP Internet Banking web application. Before logging in to the mobile application it is necessary to go through the first login / login in the web application (see the steps below).

How do you access OTP Internet and Mobile Banking if you are a customer?

You can activate the service in any of the bank's branches or by calling the Call Center at +373 22 256 456 (first of all make sure that the personal data provided to the Bank have been updated, including the email address, and know the secret identification password). After joining, activate the service by following a few simple steps!

For this you will need:

- 13-digit Personal identification number (from the identity card)
- Access to the email address you communicated to the bank (if you requested the activation of the service through the Call Center) or the membership contract (if you activated the service in the branch)
- The Token device (if you opted for a physical device) or the Mobias Token application installed on your tablet or smartphone.
The Mobias Token app is available for free on Google Play or the AppStore for devices running Adroid 4.1. (and later) or iOS 8.0. (and later). It helps you connect / authorize transactions in OTP Internet and Mobile Banking, using the most advanced security protocols and technologies such as Touch ID (fingerprint scanning) / Face ID (facial recognition). By replacing physical Token devices, the app saves you the hassle of manually generating and copying unique passwords when using the OTP Mobile Banking app on the same smartphone, as the interaction between these two apps is automated.

What should you do?

Step 1: Activate the Mobias Token application
- Access www.otpinternetbanking.md from a computer connected to the Internet
- Click "Activate Token application"
- Enter in the field "User ID" the username received by email or in the membership contract
- Enter the one-time code received by email
- Scan CRONTO images (using the tablet / phone on which you installed the mobile app) and follow the on-screen instructions

Step 2: Set the access code / password
- Access www.otpinternetbanking.md from a computer connected to the Internet
- Select the "First login" option
- Select the user type "With token"
- Enter the user ID and Personal identification number (CNP)
- Finally, set the static access password that you will use for subsequent authentications, then confirm the operation with the unique password / code generated by the Mobias Token application or the Token device.

The password must contain at least 8 characters (letters and numbers). The characters entered must not be consecutive or repeated.

Step 3: Access the mobile application
- Download the OTP Mobile Banking app, available for free on Google Play and the Apple Store for devices with Adroid 5.1 operating systems (and later) or iOS 11.0. (and later).
- Log in using the user ID, static access password, set in the step above, and the unique password/code generated by the Mobias Token application or Token device.

Authentication in OTP Mobile Banking can also be done based on biometrics, through the Mobias Token application.
Aren't you our customer yet?

Aren't you our customer yet?

Stop thinking! Discover the advantages of a #banking on uprade and many other benefits offered by Mobiasbanca - OTP Group, part of a renowned European group. Come to any of the bank's branches, and our advisors will give you all the information you need.